Returns & Exchanges
QUOC is committed to ensuring you have the perfect fit for your ride; if you are not completely satisfied, you can return or exchange your items within 28 days of delivery. All returned products must be in original, unworn condition and include all original packaging and tags.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your shoes in their original box and place them inside a secure shipping mailer to prevent damage during transit.
Ship To QUOC
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.
Inspection and Refund
Once our team receives and inspects your return for quality assurance, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing